This policy is effective as of 11th November 2025
Blue Whale Multi-Cloud Platform (“we”, “our”, “us”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our platform, whether through our website, applications, or services.
By using our platform, you agree to the terms outlined in this Privacy Policy.
When you interact with our platform, you may voluntarily provide personal information, such as: * Name, email address, contact number, and organization details during account creation. * Payment and billing details for subscription services. * Information submitted through contact forms, support requests, or feedback forms. * Files, documents, or configuration data uploaded for multi-cloud integrations.
When you access our platform, we automatically collect certain technical and usage data, including: * IP address, browser type, and device information. * Login timestamps, access logs, and activity history. * Cloud service connection metadata (e.g., provider type, integration status). * Cookies and similar tracking technologies for platform optimization.
If you post comments, share documents, or submit content within our platform, we may collect and store this information to provide the intended services.
We may receive additional information from trusted third-party services, such as identity providers, cloud service providers, or business partners, to enhance our services or verify user credentials.
The information we collect can include: *Personal Identifiers**: Name, email, phone number, organization details. *Account Information**: Username, role, permissions. *Cloud Integration Data**: Provider details, configuration settings, connection history. *Usage Data**: Login activity, actions taken within the platform, error reports.
We use the collected information to: * Provide, maintain, and improve the Blue Whale Multi-Cloud Platform. * Personalize the user experience based on role and preferences. * Process payments, manage subscriptions, and deliver invoices. * Send service updates, security alerts, and support communications. * Diagnose and resolve technical issues. * Ensure compliance with legal and regulatory obligations.
We may use your email address to: * Respond to inquiries or support requests. * Send onboarding and training materials. * Share updates about new features or policy changes.
All prices for subscription plans or services are exclusive of applicable taxes unless stated otherwise. Taxes will be calculated based on your billing address and included in the final payment amount where required by law.
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
We may share your information with trusted third parties strictly for operational purposes, including: * Cloud service providers for integration and discovery functions. * Payment processors for transaction management. * Identity verification and authentication providers. * Regulatory authorities if legally required. We do **not** sell your personal data to any third party.
We implement strict security measures to protect your data, including: * End-to-end encryption of sensitive data in transit and at rest. * Role-based access controls (RBAC). * Regular vulnerability assessments and penetration testing. * Continuous monitoring for suspicious activity.
If you have any questions or suggestions about this Terms of Service, do not hesitate to contact us at hello@yourdomain.com